We will happily offer a return or an exchange on unworn, unwashed items. These items must have their original tags on and be in original condition.

Returns or exchanges must be requested within 14 days of item(s) being delivered to your address, as shown through courier tracking.

Returns will be issued back to the original card the purchase was made on.

After that time frame, we will be unable to honor returns or exchanges.

For returns please email: returns@kismetandsage.com

For exchanges please email: exchanges@kismetandsage.com

Standard Orders: Once an order is placed with kismet + sage, it will be processed within 2 business days. Any order placed on weekends or holidays will be processed on the following business day. We ship Monday - Friday, 52 weeks out of the year.

kismet + sage strives to ship all orders as quickly as possible.

Please Note: Processing delays may occur during major holiday's like Christmas. Delays may occur during sale promotions and events such as Black Friday. In the event of inclement weather in the Dallas/Fort Worth area, shipping delays may occur. You will be notified if there is a delay in shipping due to weather.

Overnight & Expedited Orders: Orders must be placed by 9:00 am CST to ensure shipment the same business day. Orders placed after 9:00 am CST will be shipped the next business day. Orders placed on weekends or holidays will be processed on the next business day. At this time, we cannot offer expedited or overnight deliveries to PO Boxes.

All standard, expedited, or overnight shipping costs will be non-refundable.

Wrong Address Disclaimer:

It is the responsibility of the customer to make sure that the shipping address is entered correctly upon checkout. If you've accidentally entered the wrong shipping address, please contact kismet + sage as soon as possible so we can try to update our system. We do understand that mistakes are made and we will do our best to make the change, however we cannot guarantee that we will be able to do so.

Please Note: In the event that you've enter an incorrect shipping address or your package is deemed undeliverable, the package will be returned to us. Unfortunately carriers can take up to 2 months for items to be sent back to the originating location. Should you wish to have item(s) resent to you, you will be responsible for the cost of resending the new package as well as the cost of the return to sender fee.

Carrier Delays:

kismet + sage is not responsible for unforeseeable delays incurred once the item(s) have been handed off to the carrier.

Discount codes are not valid on sale, clearance items, and final sale items.

As much as everyone would love you to have a massive discount, we don't allow multiple discount codes to be used on a transaction.

Absolutely. We offer gift cards that can be sent almost instantly to the desired recipient.

At this time, we don't have a physical location that is open to the public.